Terms of Service
Payment
I accept PayPal payments. All prices are in US dollars.
Shipping
Orders are usually shipped within 48 hours of cleared payment – (a little longer, if ordered on a holiday or weekend, when the post office is closed), but you will be informed in advance.
I ship products by priority mail international through Canada Post. They usually reach their destination in 7 to 14 days. Items are packaged in bubble envelopes.
Please, write your address carefully. I do not assume responsibility for packages lost due to incomplete or inaccurate shipping address.
Shipping cost:
Flat Rate Shipping to U.S. and Canada: $7.89
International Shipping (outside US and Canada): $12
Shipping does not include tracking or insurance. If you would like your order to be insured and trackable, and for more shipping options, please contact me in advance before purchasing.
***International buyers (including U.S. customers) Please Note:
Import duties, taxes and charges are not included in the item price or shipping charges. These charges are buyer’s responsibility.
Refunds and Exchanges
If you have any problem once you received your item, please contact me before leaving feedback. If for any reason you would like to change or return your items, it must be done within 14 days from receipt of the products.
PLEASE NOTE: shipping costs are non-refundable.
You will receive a refund (excluding shipping costs) only after I receive back the goods intact. The goods you send back must be packaged in the original packaging to avoid damage.
Additional Policies and FAQs
Please remember to let me know when you received your item, and to leave feedback. This will let me know that you are absolutely happy with your purchase.
You will get an email message when I ship your item.
Custom orders are welcome. I expect at least 50% down payment before I can start working on your custom order. You are welcome to ask as many questions as you want before ordering a custom item, sending pictures, etc.
Custom made jewelry are final sale.